Mar
19
2009
How to bypass SSL errors when using an iPhone to connect to Plesk email accounts
Posted by keith in IphoneIf you have an iPhone and are encountering an error, such as the one below, there is a way to bypass this.
Error – “the certificate for smtp email_account at 195.545.2.15 may not be valid”
To get around this, simply do the following;
On the iPhone:
- Select Settings, Mail
- Select Add Account…
- Select Other
- Enter all of your relevant email account details. Make sure to select IMAP or POP before you “Cancel” and “Save.” You can’t adjust that setting when modifying the account later.
- Select the Save button. At this point, you will be presented with an ‘invalid certificate’ warning.
- Select the Cancel button; you will be returned to the account details screen
- Select the Save button; ignore the warning that ‘you may not be able to send email’
- Open the settings for your new mail account and select the Advanced button
- Use the sliders to disable SSL for mail receiving/sending. Be sure to check the port numbers to ensure they’re valid for your particular email server
That’s it. After doing this you will be able to access the email using your iPhone.
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